Privacy Policy - Beeu.lk

Last Updated: August 2026

Welcome to BEEU. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our website or place an order.

Personal Information

Full Name
Email Address
Mobile Phone Number
Billing Address
Shipping Address

Order Information

Products purchased
Order history
Delivery preferences
Order value
Payment Information

For online payments, transactions are securely processed through PayHere.

BEEU does not store or have access to your complete credit or debit card information.

For Cash on Delivery (COD) orders, we collect only the information necessary to process and deliver your order.

Automatically Collected Information

When you visit our website, we may automatically collect:

IP Address
Browser type
Device information
Operating system
Pages visited
Date and time of visit
Website usage statistics

This information helps us improve our website and customer experience.

2. How We Use Your Information

Your information may be used to:

Process and confirm your orders
Deliver purchased products
Process payments securely
Provide customer support
Respond to your inquiries
Notify you about your order status
Improve our website, products, and services
Detect and prevent fraud or unauthorized transactions
Comply with legal and regulatory requirements

With your consent, we may also send promotional emails, SMS, or other marketing communications. You may unsubscribe from marketing messages at any time.

3. Information Sharing

We value your privacy and do not sell, rent, or trade your personal information.

Your information may be shared only with trusted third parties where necessary, including:

PayHere for secure payment processing
Courier and logistics partners for order delivery
IT service providers supporting our website
Government authorities or law enforcement agencies when required by law

These third parties are required to keep your information confidential and use it only for the services they provide.

4. Payment Security

Online payments made through our website are processed securely by PayHere using industry-standard encryption technologies.

BEEU does not store your complete payment card details on our servers.

5. Cookies

Our website uses cookies and similar technologies to:

Remember your preferences
Improve website functionality
Analyze website traffic
Enhance your shopping experience
Deliver relevant promotions

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Although we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

Complete your orders
Provide customer support
Maintain business records
Meet legal, tax, and accounting obligations

Once your information is no longer required, it will be securely deleted or anonymized where appropriate.

8. Your Rights

You may request to:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Update your contact details
Request deletion of your personal information where legally permitted
Withdraw consent to receive marketing communications

Requests may be submitted using the contact details below.

9. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our website is intended for individuals aged 18 years or older.

We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

BEEU may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated revision date. Continued use of our website after changes are posted constitutes your acceptance of the revised Privacy Policy.